The primary responsibility of the DL Ops/CS Specialist is to provide and uphold the utmost level of customer service - this includes working directly with customers who email Donkey Label with any questions or needs as well as meticulously managing inventory and sending out the orders of our DL customers. Cycling expertise is vital to this role to help meet the unique needs and concerns of our customers and drive the Donkey Label businesses forward. The work you do will empower DL customers to get outdoors and on their bikes riding comfortably and in DL style.
This role is also an excellent opportunity to learn and be mentored in eCommerce management and growth strategies, social media management, cycling photography and photo shoot production, product development and working with manufacturers, and end-to-end management and operation of a small business. The more you’re able to take on and prove in this role, the more opportunities you will have to grow with the business in expanded roles and responsibilities!
This role will start as part time, hourly. Hourly compensation based on experience. Must be based in Minneapolis and able to come into the DL headquarters Monday-Friday. Opportunity for full-time down the line. Interested in the role but need full-time right away? Let us know what additional skill set you can help bring to the table!
Donkey Label is a cycling and sports apparel company - The hardest working label in sports creating high-quality handcrafted products for athletes. Donkey Label is as much of an ethos as it is a company. That ethos is based on simplicity, in life and design. It’s based on the belief that the process, ingredients and the people that go into making a product actually matter. It comes from our unapologetic approach to doing things the way we feel they should be done.
To apply send an email to Calista at firstname.lastname@example.org with your resume attached.